Terms & Conditions

Last Updated: November 3, 2025

Welcome to Wellness Institute of Neurodevelopmenty (the “Site” or “We” or “Us” or “Our”). By accessing or using our website located athttps://www.wellneuro.com/ and any related services (collectively, the “Services”), you (“You” or “User” or “Client”) agree to be bound by these Terms & Conditions (the “Terms”). If you do not agree to these Terms, please do not use the Site or Services.

1. Use of the Site

1.1 Eligibility. You must be at least 18 years old (or the age of majority in your jurisdiction) and capable of entering into legally binding contracts.
1.2 Use License. We grant you a limited, non-exclusive, non-transferable license to access and use the Site for your personal, non-commercial use, subject to compliance with these Terms.
1.3 Acceptable Use. You agree not to use the Site or Services for unlawful purposes, to violate any state or federal law (including Texas laws), infringe others’ rights, upload harmful code or content, or interfere with the Site’s operations.
1.4 Modification. We reserve the right to suspend or terminate or modify the Site or Services, or your access, at any time without notice.

2. Our Services

2.1 Description. We provide integrative, holistic, neurodevelopmental and functional medicine services, as described on our Site (for example: integrative medicine, neurofeedback, sensory therapies, telemedicine, etc.).
2.2 No Guarantee. While we strive for beneficial results, you understand and agree that outcomes vary, and We do not guarantee specific results, cures, or improvements.
2.3 Professional Advice. The content on the Site and delivered via Services is for informational purposes only and does not constitute medical or health care advice. You should consult licensed healthcare professionals regarding your individual needs.
2.4 Telemedicine. If applicable, the telemedicine component of our Services is subject to separate consent requirements, and is governed by applicable Texas laws, including licensing and privacy requirements. By using telemedicine you agree to the telemedicine consent and acknowledgement we provide.

3. Appointments, Fees & Payments

3.1 Payment Terms. You agree to pay all fees, deposits or charges as disclosed in connection with the Services. Payments may be made by credit card or other methods we accept.
3.2 Cancellation/Rescheduling. You will be subject to our cancellation and rescheduling policies as made available to you at or before booking. We reserve the right to charge cancellation fees if you fail to attend a scheduled appointment or give less notice than required.
3.3 Refunds. Unless otherwise expressly stated in writing, all fees are non-refundable. Any exception must be approved in writing by us.
3.4 Late or Nonpayment. We reserve the right to suspend or terminate Services, and to charge interest or collection costs if payment is late or outstanding.

4. Intellectual Property

4.1 Ownership. All content on the Site (including text, graphics, logos, images, audio or video clips, software, and the collection thereof) is owned by Us or our licensors and is protected by U.S. and international copyright and other intellectual property laws.
4.2 Restrictions. You may not reproduce, modify, distribute, publicly display, perform, download, transmit, or use the materials on the Site except as expressly permitted under these Terms.
4.3 Trademarks. “WellNeuro”, related logos, “Franceschi Method®”, and other marks are our trademarks or service marks. You may not use these marks without our prior written permission.

5. Privacy & Security

5.1 Privacy Policy. Your use of the Site and Services is also governed by our Privacy Policy [linkable]. By using the Site you consent to the collection, use and disclosure of your information as set forth in that Privacy Policy.
5.2 HIPAA/Health Data. Because We offer health-related services, you agree we may collect, store and process health and personal information consistent with applicable laws (including HIPAA, where applicable) and you consent to such collection and use.
5.3 Security. We will use reasonable measures to help protect your information; however, no Internet or email transmission is fully secure, and we cannot guarantee absolute security.
5.4 Your Responsibilities. You agree to keep your account login credentials confidential, to promptly notify us of any unauthorized use, and to ensure any information you provide is accurate and up-to-date.

6. Warranties & Disclaimers

6.1 No Warranty. The Site and Services are provided “AS IS” and “AS AVAILABLE”, without warranties of any kind — whether express or implied — including without limitation implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.
6.2 No Medical Guarantee. We do not guarantee any health outcome or that the Services will meet your particular needs or produce any specific result.
6.3 Third-Party Links. The Site may include links to third-party websites, services or content. We are not responsible for those and make no warranties regarding those third-party offerings.

7. Limitation of Liability

7.1 To the maximum extent permitted by law, Our total liability to you for all claims arising out of or relating to these Terms or the Site or Services is limited to the amount you paid Us for the affected Services in the prior twelve (12) months.
7.2 In no event shall we, our affiliates, officers, directors, employees or agents be liable for any indirect, incidental, special, consequential or punitive damages, including loss of profits, revenue, data or goodwill, even if we knew or should have known such damages might occur.
7.3 Some jurisdictions (including Texas) may not allow exclusion or limitation of certain types of damages or disclaimers; if applicable, those provisions shall apply to the fullest extent permitted under Texas law.

8. Indemnification

You agree to indemnify, defend and hold harmless Us, our affiliates, and our officers, directors, employees and agents from and against any and all claims, liabilities, damages, losses, or expenses (including reasonable attorneys’ fees) arising out of or in connection with: (i) your use of or inability to use the Site or Services; (ii) your violation of these Terms; (iii) your violation of any laws or rights of any third party.

9. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of laws rules. You expressly agree that the exclusive venue for any dispute arising out of or relating to these Terms or your use of the Site or Services shall be a state or federal court located in Harris County, Texas (or alternatively Houston/Harris County, Texas). You hereby consent to personal jurisdiction in such courts.

10. Arbitration / Dispute Resolution (Optional)

If you prefer to include arbitration:
10.1 Any dispute, claim or controversy arising out of or relating to these Terms, the Site or the Services shall be resolved by binding arbitration in Houston, Texas under the rules of the [American Arbitration Association / JAMS].
10.2 The arbitrator’s decision shall be final and binding. Judgment on the award may be entered in any court having jurisdiction.
10.3 Notwithstanding the foregoing, we both retain the right to bring an individual claim in a small claims court in Texas.

11. Termination

We may terminate or suspend your access to the Site or Services, at our sole discretion, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Site will immediately cease. All provisions of these Terms which by their nature should survive termination will survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

12. Changes to Terms

We may revise these Terms from time to time. The latest version will be posted on the Site with an updated “Last Updated” date. By continuing to use the Site or Services after those revisions become effective, you agree to be bound by the revised Terms.

13. Miscellaneous

13.1 No Waiver. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
13.2 Severability. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
13.3 Assignment. You may not assign these Terms or your rights or obligations hereunder, without our prior written consent. We may assign these Terms at any time without notice or consent.
13.4 Entire Agreement. These Terms (together with our Privacy Policy and any other legal notices published on the Site) constitute the entire agreement between you and Us concerning the Site and Services and supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written.

14. Contact Information

Questions

If you have questions about these terms, you can contact us at:

Wellness Institute of Neurodevelopment

2 Chelsea Blvd.

Houston, TX 77006

1(844)309-5999

info@wellneuro.com